Service & Support

We develop and manufacture all of our products in-house, which means that we can offer one of the best service and support solutions on the market in addition to our comprehensive training and education events.

Irradia MID Laser System. Our products are built to last. We stand by the quality and durability of our MID laser system with a comprehensive service warranty. We also regularly update or software, and each time your Irradia MID laser is brought in for service, we will up-date and make a full overview of your instrument without charge. Each instrument is manually controlled at our production facilities, and we make perform a rigorous quality assessment before the instrument is allowed to leave our factory. The Irradia MID laser system naturally complies with the international ISO 134485 quality standards, is CE certified, and FDA cleared in the USA.

Irradia Surgical and Cosmetic Lasers. Since our surgical and cosmetic lasers are are powerful and heavy, Irradia will perform on-site service of your equipment if ever needed. An experienced service technician will fly in to your to your town and perform any service that may be needed. This way, you can always rely on having a working high-quality Irradia laser system in your practice.

Because we understand the importance of the Irradia laser system in your practice, Irradia is dedicated to perform fast and efficient service. Our customer satisfaction rating is stellar, with a fantastic 94% rating in our latest customer satisfaction polls.

Your Irradia laser system purchase comes with extensive educational material and instrument training. In addition, Irradia will continue to support your laser therapy practice by being available to answer your questions, share our expertise, and provide you with learning opportunities and resources.